Privacy Policy

Last updated 27th November 2019

ONE.class by Digital Future of Education (DFoE) and its divisions, affiliates and subsidiaries (hereinafter ONE.class “we”/”us”/”our”) respects the privacy and the integrity of any Personal Information that You provide in the use of our Web sites and System, whether You are an institutional user (“Institution”), a student or a professor/instructor (“Faculty”). This Privacy Policy explains our policy regarding the collection, use and disclosure of Your Personal Information.

This Privacy Policy will be continuously assessed against new technologies, business practices and our users’ needs. As we update, expand and diversify our products and services, this Privacy Policy may evolve. Please check this Privacy Policy from time to time for updates by checking the date of the “Last Update” at the top of this document. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

All changes will take effect within 30 days of being posted on our home page or otherwise notified to users unless a shorter period of time is required in order to comply with applicable laws. You acknowledge and agree that Your access of our Web sites and Your use of our services following any posted changes to the Privacy Policy indicate Your acceptance of such changes.

We also encourage You to review the Terms of Service (the “Terms of Service”), the agreement between You and ONE.class that governs Your use of the Web site, as well as provides the terms and conditions under which ONE.class provides, and You may use, the ONE.class services and mobile applications in order to have access to our student engagement services and licensed content (the “ONE.class Services”). The Privacy Policy is incorporated into and made a part of the Terms of Service.

Application of This Policy

At ONE.class, we are committed to protecting the privacy of our users, which is why we do not sell or rent any Personal Information (as defined in ‘What is Personal Information’) regarding our users to any third party. We hope this Privacy Policy will answer Your questions regarding how we treat personal information gathered from visitors to our Web sites and users of the ONE.class Services.

What is Personal Information

For the purposes of this Privacy Policy, “Personal Information” means information or an opinion that identifies a living individual or can be used to identify an individual, including but not limited to Your name, address, e-mail address, country of residence, as well as other information when such information is combined with other information (e.g. name of education institution, student ID, grades, cell phone number, location). Personal Information does not include business contact information (for example, if You are an administrative user on behalf of an educational institution, your email address at the institution might not be deemed Personal Information except in Australia where this sentence does not apply). Except in Australia, Personal Information also does not include “aggregate” information or de-identified information, which is data we collect about and through the use of our Web site and the ONE.class Services and may include anonymized data which does not identify any individuals and cannot be traced back or linked to an identifiable individual. Our privacy policy does not restrict or limit our collection and use of aggregate or de-identified information, or other types of non-personal information.


You acknowledge and agree that by accessing our Web site, using our mobile applications or using the ONE.class Services more generally You fully understand, accept and voluntarily consent to the collection, use, retention and disclosure of Personal Information in accordance with this Privacy Policy. It is always Your choice whether or not You provide us with Your Personal Information; however, a decision to withhold Personal Information may restrict or prevent us from providing You with a particular product or service including access to any subscriber features of the ONE.class Services. We will only collect, use, and disclose Your Personal Information in accordance with this Privacy Policy, except where otherwise permitted or required by applicable law or regulatory requirement.

Collection of Personal Information

In order to use certain features of our services You must first complete a registration process and establish an account (“Account”). During registration for Your Account You will be required to provide basic information (“Account Information”) such as:

ONE.class will retain Account Information and associate it with Your Account.
If You register via short message service (“SMS”), which is optional, Your mobile phone number will also be recorded to allow You to submit responses via SMS, for password recovery purposes, and for security and identity verification. We will not use Your mobile phone number for any other purpose.
In addition, You acknowledge that Your educational institution may use poll and survey features of the ONE.class Services to send You SMS messages. We do not control the educational institutions’ use of these features; however, we will not use Your mobile phone contact information to contact You for any non-ONE.class Service related purposes, and we will not share it with third parties and if You have selected at any time not to receive communications by SMS or phone we will respect that choice.
For students, our servers automatically record information about Your use of the System, such as when You log in and submit answers to questions or provide feedback to the instructor. We will associate that information with their account. The instructors may use those data for the purposes of academic evaluation and academic integrity. We store and maintain personal and associated account information in order to provide the System.
ONE.class may conduct statistical analyses on students’ performance to study the effectiveness of the ONE.class Services and increase in-class learning. No identification of users will be revealed at any point to any third party. We do not sell, rent, trade or otherwise disclose personal and associated account information about our users.
In addition, to place an order for certain services (e.g. access to licensed content), ONE.class will require that You (assuming age of majority) provide payment information such as credit card numbers and billing addresses and ONE.class will also acquire Your IP address. Credit card information, including the card number, expiry date and security code, is securely collected by us and passed directly to payment processors over a secure socket layer Credit card data is not retained by ONE.class in any form.

Use of Your Personal Information

You acknowledge that ONE.class may use Personal Information that You voluntarily disclose to us to:

While using the ONE.class Services, You may have opportunities to post reviews or other Personal Information in forums on the Web site at Your own discretion. Please understand that when You post such information, it is made public and is not subject to our control. You should exercise caution when deciding to disclose any Personal Information in a publicly available forum such as the Web site and agree to indemnify ONE.class for any damages or claims resulting from any of Your postings. ONE.class is not obligated to monitor postings and at its discretion remove any content submitted.

Disclosure of Your Personal Information

ONE.class will not sell or rent Your Personal Information to any other party and will only use and disclose Your Personal Information for the purposes for which it was collected as described in this Privacy Policy.
You agree that ONE.class may disclose Your Personal Information in the circumstances set out below:

For Australian users, by accepting our terms and conditions and continuing to use our Website/Services You expressly consent to us disclosing Your Personal Information to persons and entities in other countries (“Overseas Recipient”) for the purposes of this Privacy Policy. Please be aware that, in giving such consent:

However, this does not change our commitment to safeguard Your Personal Information and we take all reasonable measures and precautions to protect Your Personal Information when it is being handled by our service providers and Overseas Recipients. If You wish to obtain more information on our use of service providers and our policies and practices regarding such service providers, please contact us as set forth below.

How to Opt-Out / Withdraw Consent

You can withdraw Your consent for the use of Your Personal Information at any time by requesting the deletion of Your Account or by providing written notice to us of that withdrawal. However, You acknowledge that information may be retained by ONE.class as described in the “Retention of Personal Information” below. You can also review and update Your Personal Information yourself through the user features in Your account (see further Access to Your Personal Information).

If You opted-in to receive marketing communications but at any time You do not wish to continue receive marketing communications, You may:

Please keep in mind that, even if You choose not to receive marketing communications, You cannot opt-out of receiving transactional or account communications related to services or products that You have requested (e.g., purchase confirmation e-mails and receipts) or important updates from us from time to time relating to the ONE.class Services or updates to the legal terms that govern Your use of the ONE.class Services.

Retention of Personal Information

ONE.class maintains information about You for as long as we provide services to You, and for as long as it remains necessary for identified purposes or as required by law which may extend beyond the termination of our relationship with You. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, for archival purposes, or if required by applicable federal, state and provincial laws. All retained Personal Information will remain subject to the terms of this Privacy Policy. If You request that Your name be removed from our databases, it may not be possible to completely delete all Your Personal Information due to technological and legal constraints. However, we will take such steps as are reasonable to destroy the information or to ensure that the information is de-identified.

Safeguards We Have in Place

ONE.class stores and process Your Personal Information on our servers principally in India and the United States as well as internationally. Accordingly, Your data may be available to government bodies or their agencies in those jurisdictions under a lawful order, irrespective of the safeguards we have put in place for the protection of Your Personal Information.
ONE.class employs reasonable administrative, physical, and technical measures to ensure that Your Personal Information is secure. In addition, our dedicated team of information technology professionals works to maintain data accuracy and prevent unauthorized access to sensitive information. Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of Your Personal Information and do not assume any liability for improper access to it. The Internet is not a secure medium and You acknowledge and agree that the privacy of Your e-mail communication and Personal Information can never be guaranteed as any e-mail communication may be lost, intercepted or altered. By using our Web sites, or providing Personal Information to us through any means, You agree that we can communicate with You electronically regarding security, privacy, and administrative issues relating to Your use of our Web sites and our services.

Compliance with the Family Education Rights & Privacy Act (FERPA)

In the United States, the Family Educational Rights & Privacy Act, 20 U.S.C. § 1232(g), restricts the disclosure of personally identifiable information from a student’s education records, unless an exception applies. For U.S. users, ONE.class’s data protection and privacy policies and practices comply with FERPA and other applicable federal and state education privacy laws.
ONE.class maintains the confidentiality of FERPA-covered student data, and only uses this information to deliver and improve ONE.class Services provided to schools and their students, as provided in ONE.class’s agreements with schools. You may also have specific rights related to accessing and/or updating Your Personal Information when FERPA applies.
Student Users may also edit Personal Information provided to One.class by accessing their account information and updating their settings. In the event that any collected student Personal Information is inaccurate, Users have the ability to contact ONE.class Support via email or phone to request corrections. Prior to amending data, ONE.class will validate the user’s identity, and notify the Institution of the request if required by prior agreement.

To the extent that a provision in this Privacy Policy conflicts with a provision in FERPA or another state or federal education privacy law, ONE.class will abide by the more restrictive provision.

Access to Your Personal Information

You are responsible for updating and maintaining the truth and accuracy of the Personal Information You provide to us relating to Your Account.

Collection of Non-Personal Information

You acknowledge and agree that from time to time ONE.class, its service providers and business partners may collect non-personal information from Your use of our Web site and services such as server log files, environmental variables (such as MAC address, IP addresses, device type (Android, Windows or Macintosh), screen resolution, OS version, Internet browser, and Internet browser version) and from scanning navigational data to collect non-personal information about our users in order to help us deliver better service and user experience. Such non-personal information could include the IP addresses or areas of site being clicked on most frequently.
ONE.class and our service providers (including ad servers, outbound email vendors, affiliate vendors and search engine advertising agencies, and providers of web analytics tools) and business partners may also use “cookies” as well as so-called “pixel tags,” “web beacons,” “clear GIFs” and other similar technologies to help us deliver better service and user experience and to facilitate Your ongoing access to and use of our services. Cookies are files saved to Your computers through Your Web browser to enable websites or service providers systems to recognize Your browser and capture and remember certain information. ONE.class, like many other Web services, uses cookies to understand and save Your preferences for future visits and to compile aggregate data about site traffic and site interaction, so that we can offer better site experiences and tools in the future. If You do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows You to automatically decline cookies, or to be given the choice of declining or accepting the transfer of a particular cookie, or cookies from a particular website, to Your computer. If You choose to reject all cookies, You may not be able to access the services. To learn more about cookies, please visit http://www.allaboutcookies.org/. You may find more information about opting out of most third-party service cookies at www.networkadvertising.org or other related sites.
You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or You may opt out of Google Analytics by visiting theGoogle Analytics opt-out page. Google has additional information available about their Remarketing Privacy Guidelines, and Restrictions.
ONE.class does not respond to Do Not Track signals on web browsers, as the industry has not settled on a Do Not Track Compliance standard.

Privacy Policy Information

If You have any questions about this Privacy Policy or concerns about how we manage Your Personal Information, or if you would like to make a complaint about how we manage Your, please contact us by mail or email at:

ONE.class by DFoE
950, 24th Main Road
JP Nagar 2nd Phase, Sarakki
Bengaluru 560078


Old Hickory CT
Gunree, Chicago
Illinois 60031

[email protected]

We will endeavour to answer Your questions within a reasonable period of time and advise You of any steps taken to address the issues raised by You.


Our Web sites are connected by “hyperlinks” to other websites. You acknowledge and agree that ONE.class makes no representation, warranty, covenant, or claim regarding, and ONE.class expressly disclaims and denies any responsibility or liability for, directly or indirectly, the privacy practices on any third-party website or resource accessible by hyperlink from our Web sites. You agree that the inclusion of any such hyperlink does not suggest, represent, warrant, covenant or imply that ONE.class monitors, endorses or exerts any control over such website or linked resource whatsoever. You agree that ONE.class provides these hyperlinks to You only as a convenience, and the inclusion of any hyperlink does not suggest, represent, warrant, covenant or imply affiliation, endorsement or adoption by ONE.class of any such website or linked resource whatsoever.
When You leave our Web sites, You acknowledge and agree that our terms and policies do not govern Your access to, and use of, other websites. You acknowledge our recommendation to review the applicable privacy and data gathering practices, of any website or linked resource to which You navigate from our Web sites.

Third Party Promotions

ONE.class may run advertisements and promotions from third parties on the Site. Your correspondence or business dealings with, or participation in promotions of, advertisers other than ONE.class, found on or through the Site, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such advertiser. ONE.class is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non-ONE.class advertisers on the Site.

Social Media Widgets

Our Web site may include Social Media Features, such as the Facebook button and Widgets, such as the Share this button or interactive mini-programs that run on our Web site. These features may collect Your IP address, which page You are visiting on our Web site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

Your California Privacy Rights

In accordance with California Civil Code 1798.83, California residents are entitled to know that they may file grievances and complaints at California Department of Consumer Affairs, 400 R Street, Suite 1080, Sacramento, CA 95814, or by phone at 916-445-1254 or 800-952-5210; or by email to [email protected].
ONE.class does not share Users’ Personal Information with third parties for the third parties’ direct marketing purposes. Nonetheless, if You are a California resident, You may request information about the disclosure of Your Personal Information to third parties for the third parties’ direct marketing purposes by emailing us.

United Kingdom and European Union Residents

If You are a resident of the United Kingdom or the European Union, the applicable data protection legislation permits You to request that we tell You what Personal Information we hold about You and how we process it and that we provide You with a copy of that information. You are also entitled to access, rectify, change, update, delete, revoke, or improve upon Your Personal Information at any time. You can exercise this right free of charge. We may ask You to provide further information to confirm Your identity before considering Your request. To make such a request, please send an email or write us using the contact information under “Privacy Policy Information”.
In addition, for purposes of providing the Website and services, You acknowledge that ONE.class may transfer Your personal data to servers located in India or other countries outside of the UK and the European Economic Area which provide for a different level of data protection. By using, and continuing to use the Website and services You agree to that transfer.

Australian Users

In accordance with the Privacy Act 1988 (Cth), if You reside in Australia, You are entitled to access and correct Your Personal Information at any time. We will, on request, provide You with access to the information we hold about You, including for the purpose of correcting or updating that information, unless there is an exception to such disclosure which applies under the Australian Privacy Principles (APPs). To make such a request, please send an email or write us using the contact information under “Privacy Policy Information”. Before we provide You with access to Your Personal Information, we will require some proof of identity. For most requests, Your information will be provided free of charge, however, we may charge a reasonable fee if Your request requires a substantial effort on our part. If we refuse to provide You with access to the information, we will provide You with reasons for the refusal and inform You of any exceptions relied upon under the APPs (unless it would be unreasonable to do so).

Online Privacy of Users Under 13

This Privacy Policy describes how ONE.class collects, processes, uses, and shares information that we collect from all users, including children. In the United States, the Children’s Online Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501–6506, governs the collection and use of Personal Information from children under 13. We only collect Personal Information from children in the United States who are under 13 if the child’s parent or legal guardian has provided us with the necessary consent, or if the child’s educational institution has contractually agreed to obtain parental consent for the child to use ONE.class services and to disclose information to us for educational purposes.
Parents and legal guardians of these users have the right to review or have deleted the child’s Personal Information and refuse to permit its further collection or use by emailing us.

ONE.class operates the sites and services that collect Personal Information from ONE.class users under 13 years old. ONE.class can be contacted at:


Old Hickory CT
Gunree, Chicago
Illinois 60031

[email protected]

If You have reason to believe that a child under 13 years old has provided ONE.class with Personal Information, and that child’s parents or school have not provided ONE.class with the adequate consent, please contact us at [email protected]
ONE.class complies with COPPA, and to the extent that any provision of this Privacy Policy complies with any provision of COPPA, the more restrictive provision applies.